David has developed and established some of the most impressive and large-scale remote management centres in the UK and Europe. Centres that deliver remote energy and operational management of vast customer estates through connectivity, automated processes, data integration and technical expertise centred on building controls. Over the years he, together with the technical support teams he built and developed have managed in excess of 10,000 connected customer locations for a wealth of customers including; TESCO, Sainsbury’s, M&S, Boots, BT, Dixons Retail, TK Maxx, Whitbread, Lloyds Banking Group, Nuffield Health and David Lloyd to name but a few. David’s focus is on delivering the best customer solutions available in the UK market through his unique understanding of multi-site customer needs and a team of technical experts. Taking best practice and then building ever more functionality, automation and data integration to ensure that CEC remains at the forefront of the remote customer solutions sector.